Shipping policy

We do our best to despatch all orders Safely & Securely within 1 business day of confirmed payment unless otherwise stated on the product page: A small number of items may not be available for immediate despatch and will have a longer despatch time displayed on their item page.

All standard UK orders are sent Fast & Free by Royal Mail Secure 1st Class Recorded with tracked delivery confirmation (Estimated transit time 1 - 3 business days).

UK customers can also benefit from our Express Delivery option for just £8.95 by upgrading to Royal Mail Special Delivery. This fully tracked priority service is Guaranteed to arrive the next business day by 1pm! (Exclusions apply to some hard reach locations. See full list below).

Coronavirus update: Despite the best efforts of the key workers in the postal system, some services may be disrupted in some areas. For more information and updates in your local area please visit www.royalmail.com/coronavirus

Shopping from overseas? No Problem! We charge a Flat Rate of just £8.95 for ALL overseas destinations & all international orders are shipped by Royal Mail's Priority International Service with tracking & signature delivery confirmation where available. Estimated transit times vary depending on destination -  Europe: 4 - 7 business days. Worldwide: 5 - 12 business days.

Please check your national delivery service website for the latest Coronavirus service disruptions in your country.

IMPORTANT:
Most deliveries require a signature upon arrival. Total delivery time is a combination of despatch time plus Royal Mail transit time. With the exception of Express Special Delivery all transit times above are Estimates Only. Business days do not include Saturdays, Sundays and bank holidays. International deliveries are dependent on domestic postal services after arrival in your destination country. Some international deliveries may be subject customs clearance in destination the country before being handed on the domestic postal services.

Restrictions to Special Delivery: Transit times apply to the particular areas below:
Delivery by 5.30pm the next business day in the following postcode areas:
AB30 - 39, 41 - 45, 51 - 56
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50
ZE1

Delivery within two business days by 5.30pm to the following postcodes areas:
HS2
PA60 - 75, 78
ZE2, 3

Delivery within three business days by 5.30pm to the following postcode areas:
KW16 - non Town
KW17
PH30, 41 - 44